Accessibility Standards

The Barrie Police Service is committed to following the intent of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) to improve opportunities and services for people with disabilities. To this end, members of the Barrie Police Service understand the importance of responsive public services that enhance the quality of life for people with disabilities and will continue to develop strategies and programs that facilitate access to policing services.

Persons with Hearing Loss

A person with hearing loss can call for police service as follows:

  • Emergency calls to police can be made from a T.T.Y by calling 9-1-1 and pressing the space bar to receive a response.
  • For non-emergency calls, call our T.T.Y line at 705-729-9712 which is available 24 hours a day, seven days a week.

Interpreter Service

Accommodation requests for an American Sign Language (ASL) interpreter service can be made to any police officer. Anytime an accommodation request has been made, every effort shall be made to facilitate the request.

Where interpreter services are provided, they shall be provided free of charge.

Visually Impaired

For persons with visual impairment, requests for Barrie Police documents in large text will be accommodated as best as possible.

Accessible Customer Feedback

Please contact the Accessibility Coordinator with your comments and feedback. Contact may be made in a variety of methods including mail, telephone, TTY, fax, email, or in person.

Mailing Address:
Barrie Police Service
110 Fairview Road
Barrie, ON
L4N 8X8
Attention: Steve Bound, Human Resources Manager

Telephone: 705-725-7025 Ext. 2205

TTY: 705-728-9712

Fax: 705-725-7705

Email: [email protected]

In-Person: Barrie Police Headquarters – 110 Fairview Road, Barrie, Ontario

Feedback will not be acted upon unless the person providing it includes their name, mailing address and daytime telephone number.

This process is intended to provide feedback regarding accessibility issues and is not for public complaints.

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