Traffic safety is a priority for the Barrie Police Service, as well as the community, as traffic safety and speeding have been identified by the public as a top concern in the annual Barrie Police Service Community Safety Survey for several years. 

Every day, the Barrie Police Service receives complaints involving motor vehicles and driver behaviour on our city streets. As part of Canada Road Safety Week, which runs from May 16 to 22, the Barrie Police Service has launched a Traffic Complaint Letter program. This program encourages the public to help keep our roads safe by making an online traffic complaint when careless or dangerous drivers are witnessed.  

Traffic complaints are received by our dedicated Traffic Unit officers and the information received assists in identifying streets and intersections that require additional traffic enforcement and can and can contribute to ongoing traffic investigations. The information received will also allow officers to issue warning letters to the registered owners of vehicles involved in driving complaints. 

When a complaint is received that includes a license plate number, a ‘Traffic Complaint Letter’ will be sent to the registered owner of the involved vehicle. The Traffic Complaint Letter will include details of the complaint, the occurrence number, and a brief explanation of the potential penalty, financial impact and demerit points that are associated with the identified infraction. This letter of warning is not a ticket, and no fines or demerit points are issued, however the letter is designed to serve as a reminder to the vehicle owner to review safe driving behaviours with anyone who utilizes their vehicle.  

“The Barrie Police Service recognizes that traffic-related issues are one of the top concerns that Barrie residents have. While our Traffic Unit works to improve safety on our roads across the community, by working with the public, we can continue to educate motorists with the ultimate goal of improving safety in our community” says Deputy Chief of Police Wyllie Allan. 

For more information on the new Traffic Complaint Letter program, including frequently asked questions, and a link to file a traffic complaint, please visit 

Road safety is a shared responsibility and if everyone does their part, we can all work to make our roads the safest in Canada. 

Prepared by: Corporate Communications 


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