Alarm Response Policy
As a result of the escalating number of false alarms responded to by Barrie Police Service, a False Alarm Policy was introduced in 2010. Responding to false alarms delay officers from more emergent community
Effective April 1, 2018, the existing Alarm Response Policy will include an Alarm Cost Recovery Program to be billed to the Alarm Monitoring Stations for all false alarms and cancelled alarms by the Barrie Police Service.
The cost recovery program is for the calendar year which the alarm occurred. A fee of $180.00 will now be charged to the Central Monitoring Agencies for every dispatched alarm that is deemed to be false and a fee of $120.00 will be charged for every dispatched alarm that is cancelled prior to an officers arrival.
For residential alarms, the first false alarm and/or cancelled alarm will be forgiven. Any subsequent alarms will be billed to alarm monitoring stations.
The invoice is to be paid in full. Discrepancies will be reviewed in the form of a written or electronic e-mail appeal to the Alarm Coordinator at fa[email protected]
For any further inquiries regarding this policy, please contact;
Phone: 705-725-7025 Ext. 2125
Email: [email protected]
False Alarm: A false alarm is an alarm call where police have attended, and deemed the alarm to be false and was caused by anything other than a criminal offence, medical or fire emergency. The most common causes of false alarms include user error, faulty equipment and household pets.
Cancelled Alarm: Any cancelled request for service for an activated alarm, and police response has been initiated.